Frequently Asked Questions

Yes, but this feature is only available to paid subscribers.

They can:

• View the complete profiles of people who liked them

• Take action accordingly

You can start a chat when there's a mutual like.

You can also use Alyke's suggested icebreakers to make the conversation easier and more fun.

You might not be getting matches because:

• Other users are not liking your profile

• Your profile might not be active or engaging enough

Try updating your profile with:

• New photos

• Updated interests

Be active on the app to increase your visibility!

Yes, accounts can be recovered within 7 days of your delete account request.

Just log in with your mobile number.

Note: After 7 days of delete request, you won't be able to recover your account.

You can delete your account by going to:

1. Settings

2. Account

3. Delete Account

Please note that this action is permanent and cannot be undone.

Alyke is a friendship app that helps you:

• Find friends who match your vibe

• Connect with like-minded people for various activities, such as gym workouts, travel, or simply chilling

It's all about meaningful connections!

Here's how Alyke works:

1. Create your profile

2. Select your interests

3. Find friends nearby based on your vibe score

You can like profiles and start conversations if both users mutually like each other's profile.

No, Alyke is not a dating app. It is purely designed for making friends.

The focus is on:

• Meaningful connections

• Finding people who match your personality and interests

To sign up on Alyke:

1. Download the Alyke app

2. Sign up using your phone number

3. Set up your profile by adding your interests and photos

Power-Ups are special features that:

• Boost your profile visibility

• Provide better matching options

• Offer enhanced interaction tools (e.g., Boost, Look Up, Instant Friend, and Interest Filter)

Ensure:

• Your profile is fully completed with a clear profile picture

• You have added relevant interests

Boost effectiveness depends on active users in your area and the quality of your profile.

Instant Friend only works if the other user has an active profile.

If they've recently deleted or hidden their profile, the feature may not connect you instantly.

If no exact matches are found:

• We'll refund your coins

• Try using Look Up with less strict filters

• Widen your age/location range

Ensure you have:

• A stable internet connection

• The latest version of the Alyke app

If the issue persists, contact customer support.

Existing users can:

• Generate a referral code/link

• Share it with friends

• Earn rewards when the referred user signs up and completes the tutorial

To earn rewards, the referred user must:

• Sign up using your referral code/link

• Complete the full signup process

You can track your referral progress under 'Refer a Friend' in the app store section.

It shows the number of successful referrals.

You can earn rewards for up to 3 successful referrals.

For each successful referral:

• You will receive 1000 coins

• Rewards are credited once the referred user completes their signup and tutorial

Yes, Alyke is available in both US and the US, so you can connect with people in different locations.

Currently, Alyke is available only on mobile devices.

You can reach us through:

• The app's help section

• Email our support team at contact@joinalyke.com

Your vibe score indicates how well you match with other users based on:

• Your profile details

• Interests

• Activity on the app

To verify your profile:

1. Go to the verification section

2. Take a photo mimicking the pose shown on the screen

3. Ensure your profile picture clearly shows your face

If the pose and face match, your profile gets verified.

If verification fails:

• You will be notified to retry with clearer images

• Ensure the pose or face matches the provided example

Yes, Alyke will automatically run a re-verification process when you update your profile picture to ensure consistency.

Verification helps:

• Ensure authenticity

• Enhance trust

• Improve your chances of making meaningful connections

Yes, you can use the 'Instant Friend' power-up from the power-up button on the homepage to send messages without matching.

Unmatching:

• Permanently deletes the chat history

• Prevents you from contacting each other again

To block or report someone:

• Tap on the options menu in the chat

• Select 'Block' or 'Report' to prevent them from messaging you again

Yes, Alyke uses end-to-end encryption to keep your conversations private and safe.

If you encounter any behavior that violates our community guidelines, you can report it directly through the app by:

• Tapping on the three dots in the top right corner of the user's profile

• Or in the chat window, selecting 'Report'

Yes, we take data security very seriously.

We:

• Use industry-standard encryption to protect your personal information

• Never share it with third parties without your consent

We accept various payment methods including:

• Credit/debit cards

• UPI

• Mobile wallets

All transactions are secure and encrypted.

If your payment fails:

1. Check your internet connection

2. Ensure your card details and available balance are correct

If the issue persists:

• Try an alternative payment method

• Contact our support team